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JOB SEARCH SKILLS:
Job Search Manual
  1. Preparing for Your Search
  2. Setting Your Direction
  3. Resume and Marketing Plan
  4. Letters and e-Mail
  5. Research
  6. Networking
  7. Interviewing
  8. Negotiating an Offer
  9. Wrapping Up
CEN Workshop Presentations
    Networking
    Internet Research
    Resumes

Networking

       Getting through to the Right People

Most jobs are not advertised but are filled through referrals, executive search consultants, etc. So how do you find these openings? You will want to contact the recruiters, tap into association job banks, and talk to or network with as many people in your field as you can.

Before you contact anyone, you have to be prepared to tell them about yourself in a quick, concise manner. You have one chance to make a good first impression so prepare well to "sell yourself." You have to get to the point quickly. You should explain that you are currently searching for a career position in your field. Describe the field or function - don't use a job title - rather keep it broader.

Don't use virtues to describe yourself (everyone is expected to be a "self-starter," "motivated," etc.) instead proceed to describe the skills you wish to use in the next job. These, of course, are the motivated skills you have identified earlier and put in the position objective statement in your resume. You may want to develop a 30-second version and a one-minute version.

The way you approach people is vital. If you do it wrong and make people defensive you will not get any help:

The Cardinal Rule of Networking

In your own way, let your contacts know that you do not expect that they have an opening or even know of an opening, that you are only looking for information.

This will set them at ease. As soon as you break this rule, even with a close friend, a barrier will go up and you will not get the creative ideas from this person the way you could have if they felt at ease.

From each person you speak with you want to gain some additional information. Perhaps a contact can tell you which company in the industry is moving or expanding. Perhaps he or she can introduce you to an important person you have been seeking to meet. Perhaps a networking contact can give you an idea about how your expertise is transferable and highly sought after in another field.

Many ideas and other contacts can spring from a good networking meeting. If you think back in your career about how you learned some of the most valuable things you know, things which aided your career substantially, another person was probably the source of the information. Perhaps it was a mentor, a friend, a vendor. You are looking now for much the same type of information and it may come from someone whom you have not yet met.

Both who you know and what you know are very important to your job search.

"It's not what you know but rather who you know." Who hasn't heard this old expression? There is a truth in it, perhaps more now than ever. But what you know is also more important in today's lean and mean organizations because your new employer will want you to hit the ground running. This is the reason employers demand a closer match of skills with job requirements now more than ever before.

But who you know is still very important because frequently an introduction is required just to get your qualifications considered. Why is this? Perhaps because there are more people in career transition now than in years past. Managers and executives in many companies are bombarded by job seekers. Secretaries redirect resumes and telephone calls to Human Resources. Often, when you do get through without a referral, the person who you finally reach says they just do not have the time. The corollary to this is that when you do get through to the right person you will not have as much competition because the people who do not know how to get through haven't gotten though - just you.

So what do you do? You have to set yourself apart from job seekers that have to make cold calls because they are not networking. The very best way to do this is to have your cover letter, and later your telephone call, start with the words "R. S. Smith suggested I contact you..."

If the person agrees to see you, the reason he or she agrees to the meeting will be because someone they know is making the introduction. They will be meeting with you as a courtesy to their friend - that is one of the tremendous powers of a being referred into a strong network. A corollary to this is that you are, in a way, representing the friend who referred you so you want to be as professional as possible.

If you can get R. S. Smith to make the initial call or send the initial letter, so much the better. But be aware that sometimes people say they will make a contact for you with perfectly good intentions but fail to follow through.

When you meet with someone, you want to quickly explain your background and want him or her to give you an idea of who else you should be meeting with. With every contact you make you are working your way closer to the person who has the right opportunity for you.

The best way to not get that information is to ask too directly. If you put the person on the spot they may freeze up. Everyone can get defensive. So be careful about not coming across as asking too directly for help. If you ask for information you will usually get it. If you ask for help you will usually not get it. Ask what they know about companies you have targeted and they may mention a name or two when you ask who you should contact there. You generally do not have to ask permission to use their name when you make a contact later for they know how the game is played.

You want help but if you ask for help too directly the person may freeze up, become defensive. The help you are looking for is information - advice. So ask for information, not help.......

 

"HELP" = ZERO

 "INFO" = HELP

Asking for help gives you nothing.

 Asking for information gives you the help you need.

 

The formula above represents the fact that most people you contact as you network will be very helpful when you are asking for information but less than helpful if you put them on the spot and seem to be pressuring them. There are times you will ask for information just the way you should yet not get the help you are looking for due to circumstances beyond your control. As an example, consider the long service executive who has seen others drop by the wayside and/or is bracing for a take-over. That person is too often already in shock or in a state of denial and does not want to think about job loss or job search. No one is likely to gain assistance here. So move on to someone else and do not take it personally.

Who should you talk to?

Make a list of everyone you know. Your business contacts should be at the top of your list but do not ignore your old classmates, your broker, barber, pastor, neighbors, etc.

You never know where or when a networking contact may pay off.

Here is a good example: One man's wife mentioned at a bridge club that her husband had been caught in a downsizing. He had been VP of Finance at a manufacturing company. A friend of hers mentioned that her husband, who owned a company, needed a VP of Finance. A meeting was held and in several weeks the man was hired as VP of Finance at a salary above his old position.

Certainly your industry and functional contacts will be the most logical contacts to pursue. But do not pass up an opportunity to mention your search to anyone you know. Some people feel embarrassed about their situation and are hesitant to talk about it. If this sounds like you, try it a few times and you will soon learn that it is not that difficult and you will probably feel better. It is a way to relieve some of the stress of search by talking about the direction you are going with as many people as you can.

Keep your contacts well organized. Many people find 4" x 6" cards a good way to organize contacts. Then put a note on your calendar on the date you should make any follow up. Other people like to keep track of contacts in a Contact Manager program on a PC. Use what works for you, just do not trust details to memory. Things that seem so clear and important today may be very fuzzy in a week after many other important contacts have been made.

Do not be afraid to follow up with your better contacts several or even many times during your search. Do not call and complain. You must be enthusiastic and upbeat. If you complain you may not get through next time.

Do not take much time when making your contacts. Remember when you talked to your friends before? You may have spent three minutes on a pre-New Year call and caught up on each others' family, golf scores and business successes. Well, you may not have caught up exactly but at least you talked. You were both busy and had to make it quick.

You have to respect their time and keep it quick now too. Get to the point and do not put your friends in the position that they have to do something for you. Often they do not know how to help and so you can make them feel helpless if you ask too directly or if you ask for too much. Many would rather ignore you next time than go through that feeling of helplessness again.

The most valuable people in your network are those who have a large network in your functional area and/or industry. A well-connected person will also have insights into alternative career directions that you may not have otherwise considered.

Here is another example of creative ways to get leads – and an example of overcoming hesitation caused by a perceived shortcoming.

One 53 year old sales and marketing executive was very concerned about his age. He had come in second on three opportunities. When he missed out on the fourth opportunity and again blamed it on his age, his job search coach recommended calling the person who got the job and asking for leads.

He waited two weeks for his competitor to start his new job, reached him by asking for the job title, congratulated him and explained that they probably had similar credentials and asked if he knew of any other openings. He received four leads. He knew of the first two and took careful notes on the other two.

"By the way," he ended the conversation, "how old are you?" The answer came "58."

Our friend, a bit flabbergasted but encouraged that "an old man can get a job," pursued the two new leads aggressively and did go to work in one of the slots.

Lessons

1. Leads can come from many places 2. Age is no barrier when you are determined

Following is a list of the people you may consider adding to your networking list:

- College classmates - especially your fraternity brothers or sorority sisters.
- High school classmates
- Co-workers from the firm you just left and from your former employers.
- Those who left your former company before you.
- Friends.
- Neighbors.
- Suppliers of the firm you left.
- Customers of the firm you just left.
- Doctor, dentist, barber, mechanic. Add them to the list - you never know.
- Key players at companies you interviewed with but did not get an offer. What other positions were their candidates interviewing for?
- Where did the person come from who did get the job you missed out on? They may have resigned from a great job which is still vacant. If they were actively looking, what leads can they give you?
- Church members.
- Social organizations.
- Merchants.
- Etc.

People will be glad to help

People will be glad to help. The more polished and personable you come across, the more they will do for you. The bottom line is that they have to have some reason to help you, some reason to want to help you. Using the name of an acquaintance of theirs and then presenting yourself properly will insure that you have more than your fair share of successful contacts. Learn to network or polish your network and your search will be shorter and more successful.